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Positive Intelligence

Why Only 20% of Teams and Individuals Achieve Their True Potential — Shirzad Chamine, 2012

The Bityour worst enemy lives inside your head and is called the Judge; learn to spot it, silence it with ten seconds of attention and ask what gift comes with the problem.

Chamine ran the largest CEO-coaching firm in the world, teaches at Stanford, and his book starts from an uncomfortable observation: most successful executives are not happy, and many of their "success" habits are actually survival mechanisms that sabotage them. He calls positive intelligence the proportion of time your mind works for you instead of against you, and argues that it can be measured and trained like a muscle.

The problem it solves is one any founder recognizes: the inner voice that amplifies every mistake, that turns an alignment meeting into a catastrophe, that makes you control everything or please everyone or demand the impossible of yourself. That voice is not "your personality": it's a pattern that today costs you clarity, energy and relationships.

The method has three steps.

  • Identify your saboteurs. Chamine describes a master saboteur, the Judge, who relentlessly judges you, others and circumstances, and nine accomplices that each person combines in their own way: the Avoider, the Controller, the Hyper-Achiever, the Hyper-Rational, the Hyper-Vigilant, the Pleaser, the Restless, the Stickler and the Victim. Each one disguises itself as a virtue: the Hyper-Achiever believes its worth depends on the next result; the Controller believes everything falls apart without it; the Stickler believes being wrong is unacceptable. Naming yours is half the work, because once you see it as a character and not as your voice, it loses authority.
  • Strengthen the Sage, the part of your mind that operates from curiosity rather than fear, with its five powers: empathize, explore, innovate, navigate by your values and activate, that is, act without drama.
  • Train the muscle with what he calls PQ reps: ten seconds of full attention on a physical sensation — your breath, the texture of what you're touching, the background sound — about three breaths, 15 minutes total a day. Sustained for a few weeks, the MRI studies he cites show that this practice physically rewires the brain, considerably reducing stress and increasing everyday satisfaction.

Done well, the method shows in how you respond to bad news: you name the saboteur that got triggered, do three reps, and then apply the three-gifts technique: how can this be a gift, what opportunity does it open, what does it teach me. Done badly, it becomes bumper-sticker positivity: denying the problem or forcing a smile. Chamine is clear that the Sage doesn't ignore pain; it uses it as a signal for a second and then lets it go, while the Judge chews on it for days.

The recipe for tomorrow: take Chamine's saboteur assessment (available online), identify your top two, and for a week log every time you catch them in action, without correcting yourself, just noting. By the end of the week you'll see the pattern and know in what kind of situations your head sabotages you. In parallel, don't set up a new routine: attach ten seconds of attention to something you already do — brushing your teeth, the first sip of coffee, the commute — and do an extra rep every time you feel stress rising. That's all it takes to start.

The author's line: "Your mind is your best friend, but it is also your worst enemy." And it works beyond your role as a founder: it's a lens for reading your team and the people around you, because everyone brings their saboteurs to the table, and for understanding why certain hard conversations always derail over the same thing.

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How it helped me

Juan Francisco FernándezManaging Partner, Fundadores.net

The CEO's office is lonely, and the founder's even more so. The pattern repeats because there is always a good reason to feel overwhelmed. At the beginning, raising capital, you don't know whether you're wasting your time. Then comes finding product-market fit, and it can be maddening to keep searching for a product with real potential, one that gives meaning to the effort of so many people. Then growth, with long discussions to remove bottlenecks, especially when personal relationships are involved. And later the negotiations with investors, regulators and suppliers.

That's where this great coach of CEOs comes in. If you don't take care of your stability and your state of mind, it shows up in your physical health and your performance. And it's not easy to balance our different goals: health, family, friends, relationships at work and the company's performance.

The book reached us in our stage of fastest growth. I read it, shared it with the leadership team and we all loved it. It helped us make discussions flow quickly, fix problems with less drama and, above all, not carry them home in our heads: be effective at the right time and in the right place. We made it part of the training for the whole company. If we only think about results without controlling our saboteurs we'll end up burned out; instead, let's learn to control them so we can pursue great business results as part of a fantastic life.

Killer quote: "He who gets angry, loses."

How has it helped you?

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